Privacy Policy
Effective Date: 2025-07-22
At Pharmaceutical Hk Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Name, email address, shipping and billing address, phone number, and payment details (processed securely via third-party providers).
- Automatically Collected Information: IP address, browser type, device information, and cookies to enhance your browsing experience.
- Order Information: Products viewed, cart contents, purchase history, and communication preferences.
2. How We Use Your Information
- To fulfill and manage your orders
- To communicate with you about your purchase or promotional offers
- To improve our product offerings and website performance
- To detect and prevent fraud
- To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Trusted third-party service providers (e.g., payment processors, logistics partners)
- Legal authorities when required by law or to protect our legal rights
- Analytics and marketing platforms (with anonymized or pseudonymized data)
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance site functionality, analyze usage, and provide personalized ads. You may adjust your browser settings to limit cookies, but this may affect website performance.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Typically, order information is kept for at least 7 years for tax and accounting purposes.
6. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction or deletion
- Object to certain processing
- Withdraw consent at any time (where applicable)
To exercise your rights, please contact us at: vip@tiesconnection.com
7. International Data Transfers
As a globally operating company, your data may be processed or stored in jurisdictions outside your country. We ensure adequate protections in accordance with applicable data protection laws.
8. Security
We implement commercially reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure. These include encrypted transactions, secure servers, and limited access controls.
9. Children’s Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from minors.
10. Payment Processing (PayPal ACDC Compliance)
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Pharmaceutical Hk Limited
Email: vip@tiesconnection.com
Phone: +852 21579750
Address: FLAT/RM 5031 5/F YAU LEE CENTRE, NO.45, HOI YUEN ROAD, KWUN TONG, KOWLOON, HONG KONG